일개 대학병원 입원환자가 지각한 간호사 돌봄행위의 중요도

Importance of Nurse Caring Behaviors Perceived by Patients Hospitalized in a University Hospital

The purpose of this study was to identify the importance of nurse caring behaviors perceived by adult patients. Subjects of this study were 244 adult patients who were hospitalized in a university hospital. Instrument of this study was Caring Measurement Tool developed for the evaluation of quality of nursing care. The 5 point Likert scale was consisted of 27 nurse caring behaviors, which were devided to 3 factor, accessibility and availability, emotional support and giving information and giving protective environment. The internal consistancy reliability of the tool in the study was alpha=0.9544. Data collection was done from 9th Feb 1998 to 25th Feb.1998. The results of the study were 1. Average scores of the importance of the factors of nurse caring behaviors were accessibility and availability 3.85(0.77), emotional support and giving information 3.59(0.87), and giving protective environment 3.60(1.03). 2. Average score of the importance of whole items(27 items) was 3.74( 0.76). 3. The most important nurse caring behavior was 'provide hygienic treament or nursing care' 4.15(1.01) 4. There were no significant differances in the scores of importance of the factors by the most part of patients' general characteristics. But there were significant differances in the scores of importance of the factors by the existence of carer(F=3.29, P=0.04), and caring experience of the patients(F=3.75, P=0.05). 5. The most important nurse caring behaviors by the patients' general characteristics were 'provide hygienic treament or nursing care', 'come and help immediately for my discomfort', 'answer well to my question', 'value my opinion for treatment or nursing care', and 'look around precisely to detailed part'.