물류관리형태가 물류서비스 및 물류성과에 미치는 영향에 관한 실증적 연구

The Effects of Logistics Service and Measurement of Performance on the Logistics Service Type

This study aims to research the measurement of performance for the logistics services type and suggest the improvements of logistics performance for Korean firms. Especially in this study, we analyzed how logistics service type affect logistics service and logistics performance. The survey was limited to domestic companies. In this study, 200 questionnaires were distributed, 67(32.5%) of answers turned out useful. SPSS 10.0 statistics package was used to analyze of collected data. The methodology used are composed of frequency analysis, factor analysis, correlation analysis, T-test and regression analysis. The main results of this study are as following: First, 1PL has more wide range in logistics service than 3PL. However, the satisfaction is lower than 3PL. Second, the range of logistics service does not affect the logistics performance. However, the satisfaction makes positive effect to the logistics performance. Third, 3PL is in higher level than 1PL for the performance factor II.