부산지역 무역기업의 효율적인 분쟁해결방안에 관한 연구

A Study on the Efficient Dispute Resolution Ways of Busan's Trading Companies

We are in an era of global business called one world market. As the volume of international trade is increasing and business environment becomes complex, chaotic and competitive, disputes in trade are also increasing and become more complex. Few study however on the ways of dispute settlement under the changed international business environment has been done. Thus the major purposes of this study are to investigate the relationship between the characteristics of trading companies in the area of Busan and their ways of coping with claims, and to analyze how effectively Busan's trading companies manage their claims. The major findings of this study are as follows : First, in the relationship between the characteristics of trading companies and prevention of disputes, the factor of pre preparation relates to the characteristics of trading companies whereas the acquirement of expert knowledge and credit does not relate to the characteristics of trading companies. Second, in the relationship between the characteristics of contracts and prevention of disputes, the factors of the acquirement of expert knowledge and credit relate to the characteristics of contracts whereas there is no relationship between pre preparation and the characteristics of contracts. Third, the more there are the numbers of counterparty, the more Busan's trading companies cope with their claims after investigating whether claims are objective. Fourth, in the relationship between the agreement and the ways of coping with claims, the factor of asking the objective data influences negatively upon the agreement whereas the factor of the specialist's advise doesn't influence upon the agreement. This study contributes to analyze the relationship between the situational characteristics of Busan's trading companies and their ways of coping with claims by a systematic and elaborate methodology.