A Study on the Effects of the Introduction of Knowledge Management of Hotel Enterprises on Job Satisfaction and Organizational Commitment of Employees

A Study on the Effects of the Introduction of Knowledge Management of Hotel Enterprises on Job Satisfaction and Organizational Commitment of Employees

  The introduction of knowledge management system in hotel enterprises is concerned with the activities to raise the added values of a medical service of all activities and level up the job satisfaction and organizational commitment of employees.   The researcher recognized a necessity of knowledge management for hospital as a new paradigm to raise the organizational effectiveness and to adapt the organization in a rapid changing environment of the 21th century.   Therefore core factors in knowledge management is human capital and structural capital and customer capital.   We"ll see why, when knowledge is power, power flows downstream toward customers, giving them vastly more influence on the companies that sell to them, and we"ll see how a company-any company-can reposition itself to share in that new wealth.