교환이데올로기에 따른 조직지원인식과 조직시민행동과의 관계

Exchange Ideology as Moderator Perceived Organizational Support-Organizational Citizenship Behaviors Relationships

&nbsp;&nbsp;본 연구는 조직시민행동에 영향을 미치는 선행변수로 조직지원인식을 살펴보고 이들 선행변수와 결과변수와의 관계에 교환이데올로기가 조절역할을 하는 지를 이론적으로, 실증적으로 조사하였다.<BR>&nbsp;&nbsp;298명의 기업 종사자를 대상으로 한 실증연구 결과로 조직지원인식의 하위차원인 정서적 지원은 조직시민행동의 하위차원인 이타행동에 유의한 영향을 미치는 것으로 나타났으며, 수단적 지원은 이타행동과 순응행동 모두에 유의한 영향을 미치는 것으로 나타났다. 교환이데올로기의 조절역할은 수단적 지원과 조직시민행동의 하위차원인 순응행동의 관계에서만 교환이데올로기가 조절역할을 하는 것으로 나타났다.

&nbsp;&nbsp;A research model was established according to the literature reviews in the field of perceived organizational support (Witt,1991; Ladd &amp; Henry, 2000; Eisenberger et al., 1986, 2001)<BR>&nbsp;&nbsp;Questionnaire survey was administered by the researcher in 4 companies. Out of 330 responses, only 298 were used as the final set of data for analysis.<BR>&nbsp;&nbsp;This study attempts to show some impact that perceived organizational support might have on organizational citizenship behaviors and consequently to observe any moderating effect of exchange ideology on the relationship between perceived organizational support and organizational citizenship behaviors.<BR>&nbsp;&nbsp;The results of study showed emotional support had a positive effects on altruistic behavior only. Emotional support did not have any significant effect on compliant behavior.<BR>&nbsp;&nbsp;Instrumental support had a positive effects on the two dimensions of organizational citizenship behavior such as altruistic behavior and compliant behavior.<BR>&nbsp;&nbsp;The moderating effect of exchange ideology was significant only for the relationship between instrumental support and compliant behavior.