조직구성원의 인식 수준이 정보시스템 활용 성과에 미치는 영향에 관한 탐색적 연구 - 공공부문 정보시스템 사례를 중심으로

An Exploratory Study on Causal Relationship between Perceptual Level of Employees and Information System Performance：Case of Public Side Information System Use

&nbsp;&nbsp;Although a number of studies concerning the performance of information system (hereafter, IS) have been performed, those in governmental organizations have rarely conducted. Moreover, there were not many that the perceptual level of individuals might have influence on the information system performance actually.<BR>&nbsp;&nbsp;This study tried to investigate the causal relationship between personal perceptual level on the operation and performance of IS, as a result of project for public innovation which deployed in a governmental organization. The targeted IS is for task management. Our survey’s respondents are real users in a governmental organization. As a result of statistical analysis, the affecting factors, the perceptual level of individuals such as task process standardization, training and system education, and the active participation of manager positively affected system performance.<BR>&nbsp;&nbsp;The result of study can provide some implications to the governmental organizations who want to improve the system performance and efficiently operate their own IS for achieving the organizational goals.