종합병원 응급실 간호사의 의사소통 유형이 직무만족도에 미치는 영향

Communication Type Related to Job Satisfaction of Nurses in General Hospital"s Emergency Room

  Purpose: The purpose of this study was to assess how communication type affects job satisfaction of ER nurses working in a general hospital by measuring" ER nurses" communication type and job satisfaction and to seek basic information in order to improve the degree of communication type and job satisfaction of ER nurses Method: A survey was conducted through the distribution of questionnaires to 141 ER nurses at general hospitals located in Daegu City for 9 days from January 2 to 10, 2008. Data was analyzed by multiple regression analysis with SPSS program (Windows ver. 12.0). Result: The result of the tests to see how communication types effect job satisfaction indicated that upward-downward communication and informal communication made meaningful effect (p＜.01). The result of how communication effect self-performance indicated that upward-downward communication and informal communication made meaningful effect (p＜.01) for self-performance. The result of how communication types effect pay/promotion satisfaction indicated that downward- upward communication made statistically meaningful effect on job specialty (p＜.01). Conclusion: In conclusion, nurses" job satisfaction is an indicator of the effectiveness of nurses" organization and further study is necessary to examine variables how the effectiveness of nurses"s organization affect job satisfaction.