우리나라 기업의 지식경영 성공전략에 관한 실증적 연구

An Empirical Study On Local Businesses' Strategies of Success In Knowledge Management

21 세기 무한경쟁의 시대에 경쟁력을 강화하기 위해서는 지식경영전략이 필요하다. 본 연구에서는 21 세기 한국기업의 국가경쟁력을 강화하기 위해 실증연구를 통해 지식경영 성공전략을 파악하고자 한다. 한국기업이 지식경영을 전략요소로 활용하기 위해서는 지식경영에 대한 인식전환과 문화개혁 그리고 강력한 CEO 의 신념과 의지 그리고 정보기술이라고 할 수 있다. 지식경영이 왜 중요한지를 인식시키고 지식경영문화를 배양시키는 것이다. 그리고 개인의 지적 고뇌와 창조적인 상상력 그리고 필요한 정보를 활용하여 목표를 달성하겠다는 강한 신념과 의지가 발휘될 때 정보는 비로소 지식이 된다고 할 수 있다. 따라서 지식기업들은 지식관리와 경쟁전략을 연계시키면서 지식활용의 능력을 강화하고，지식포착과 새로운 지식개발에 과감하게 투자하고，지식경영 인프라와 지식경영의 활용능력이 필요한 것으로 보고 있다. 결론적으로 지식경영 성패는 경영진 추진의지와 구성원 인식전환(조직문화)이 좌우하는 것으로 나타남으로써 경영진의 추진의지와 조직문화가 지식경영을 성공전략으로 중요하게 대두됨을 알 수 있다.

Top management's will was considered most positive by all of the surveyed local businesses, followed by organizational culture，information technology, evaluation and reward, and organizational structure in order. When influences of educational background on factors of success in knowledge management were analyzed, it was found that such background was affecting organizational structure at the significance level of 0.01 and information technology and top management's will at that of 0.05. Those who were more educated responded that success in knowledge management were dependent more on top management's will. but less on organizational structure. Concerning effects of organizational position on factors of success in knowledge management, it was found that such position was influencing top management will at the significance level of 0.01 and organizational structure at that of 0.05. Those who were higher in organizational position responded that success in knowledge management were dependent less on top management's will, but more on organizational culture, and evaluation and reward. It was generally agreed among the surveyed businesses that knowledge management is a key strategy for business survival in the 21st century. To utilize knowledge management as their strategy，Korea's businesses should change their recognition of such management, reform their organizational Culture，have CEOs of strong conviction and will and firmly establish their own information technology. It is necessary to make recognized the importance of knowledge management and culture knowledge management culture. If a person has a strong conviction or will of achieving goals by using intellectual efforts, creative imagination and necessary information, such information can be regarded as a proper knowledge. In conclusion, knowledge enterprises should strengthen their ability of knowledge use by associating their competition strategies with knowledge management. They also need to positively invest in the capture and new development of knowledge and build up infrastructures for knowledge management.