호텔企業의 變革的 리더십이 信賴 및 組織冷笑主義에 미치는 影響

The Effect of Transformational Leadership on Trust and Organizational Cynicism in the Hotel Enterprise

The purpose of this study is to find the effect of transformational leadership, organizational trust, organizational cynicism through the empirical approach by searching various mutual relations. It is focused on providing a theoretical basis and strategic alternative ideas in the hotel organization. For the study, research data were collected from 430 in the hotel organization. Each variable is measured by Likert's 5-point scale. The data were analyzed by frequency analysis, descriptive analysis, exploratory factor analysis, reliability test, correlation analysis, and structure equation model analysis. The major finding and implication can be summarized as follows: First, as an empirical analysis result, charisma, intellectual stimulation, and individualized consideration of transformational leadership have a significant negative effect on organizational cynicism. Secondly, organizational trust moderated relation between charisma, individualized consideration of transformational leadership and organizational cynicism. Finally, organizational trust has a significant negative relation with organizational cynicism.