特級호텔 非正規職 從事員의 職務遂行이 職務滿足에 미치는 影響

Impacts of the Job Performance on Job Satisfaction of Part-time Employees in Luxury Hotels

The Purpose of this study is to establish the ideal operational strategies for park-time employees working in banquet sectors in 5-star hotels in Korea by investigating effective operation schemes for part-time employees and through measuring the job satisfaction level of the employees by analyzing job performance and job specifications. In order to achieve this goal, it was necessary to analyze sundry records, and secondary gathered data and to implement an actual field research. Actual field research data was gathered by interviewing part-time banquet employees working in top grade 5 star hotels (Seoul Plaza Hotel, Lotte Hotel) and 2nd grade 5 star hotels (Holiday Inn, Royal Hotel) located in Myung Dong, Seoul. Through the results of correlation analysis of job specification and job satisfaction level, Adequateness and rationality of job schedule turned out to have the strongest influence on working environment.