Korean TV Series "Jewel In the Palace" and Service Consciousness

Hotel service, which involves hotel environment, hotel facilities and visible hotel products, performs the main function of hotel reception, while service consciousness is the vital fountainhead of hotel service. This article. entitled as a German poem "Love is a Star at Dawn", associates hotel service consciousness with the popular Korean TV series "Jewel In the Palace". With a felicitous retrospection of the many plots of "Jewel In The Palace", the inner significance of hotel service consciousness is then vividly pictured.

酒店服务是贯穿酒店环境、设施和实物产品的一条红线，是酒店实现其接待功能的主要组成部分。而服务精神则是服务富有生命力的源泉。本文以韩国电视剧《大长今》女主人公的奋斗经历为切入点，通过剧中的一个个情节再现，以优美的笔触对酒店服务精神的内涵做了生动的诠释。