호텔종사원이 지각하는 유머감각이 직무스트레스와 이직성향에 미치는 영향

The Influence of the Sense of Humor Perceived by Hotel Employees on Their Job Stress and Tendency of Turnover

Study on the Influence of the Sense of Humor Perceived by Hotel Employees on Their Job Stress and Tendency of Occupation Change. Taking hotel employees as sensible workers, this study aims to clarify the relation of the sense of humor perceived by them to their job stress and tendency to change occupation. For this, by way of literature study, we have established hypotheses and testified them pragmatically. The hotel employees studied in this research are from premium hotels located in Seoul, Gyunggi, Gangwon, Daegu, Gyeongbuk, and Busan areas. We distributed 350 pieces of question paper and took 324 pieces as the object of analysis. The results made by pragmatic analysis are as follows: First, it was revealed that the liking of humor showed a considerable effect on job stress, and a positive effect on the tendency to change occupation. Second, meta message sensitivity has a negative influence on job stress, but has no considerable influence on the tendency to change occupation. Third, it was revealed that emotional expressiveness shows no considerable influence on job stress, but a negative influence on the tendency to change occupation. Fourth, it was analyzed that the coping of humor showed no considerable influence both on job stress and the tendency to turnover.