보육교사의 직무만족도가 조직시민행동에 미치는 영향

The Effects of Early Childhood Teachers' Job Satisfaction on Their Organizational Citizenship Behavior

본 연구는 보육교사의 직무만족도와 조직시민행동 간의 관련성(수준, 상관관계, 영향, 차이)을 규명해 보는데 목적이 있다. 이를 위해 서울 및 경기도 소재 보육교사 205명을 대상으로 설문조사를 실시하였고 회수된 자료는 SPSS 12.0(ver.)를 이용하여 분석하였다. 결과를 살펴보면 첫째, 보육교사의 직무만족도와 조직시민행동 수준은 대체로 높게 나타났다. 둘째, 직무만족도와 조직시민행동 하위변인에 따라 정적(+), 또는 부적(-)상관관계를 가진다. 셋째, 보육교사의 직무만족도는 조직시민행동에 유의미한 영향을 미치는 것으로 나타났다. 즉, 직무만족도 변인인 ‘보수와 승진기회’, ‘직무특성’은 조직시민행동의 ‘이타적 행동’에 ‘근무환경’과 ‘원장과의 관계’는 ‘참여적 행동’에 그리고 ‘동료와의 관계’는 ‘정당한 행동’에 정적(+)영향을 미치는 것으로 나타났다. 넷째, 보육교사의 인구학적 변인(연령, 학력, 전공, 총경력)에 따라 조직시민행동에 차이를 보였다. 즉, ‘연령’, ‘학력’, ‘총경력’은 조직시민행동 ‘참여적 행동’(p＜.01)에, ‘총경력’은 ‘이타적 행동’(p＜.001)에 차이를 나타냈다.

The purpose of this study was to investigate the connections(level, correlation, influence, and difference) between early childhood teachers' job satisfaction and organizational citizenship behavior. For that purpose, a survey was taken with 205 early childhood teachers in Seoul and Gyeonggi Province. Collected data were analyzed with SPSS 12.0(ver.). The analysis results were as follows: first, the early childhood teachers showed an overall high level of job satisfaction and organizational citizenship behavior. Second, there were positive(+) or negative(-) correlations between their job satisfaction and organizational citizenship behavior according to their subvariables. Third, it turned out their job satisfaction had significant impacts on their organizational citizenship behavior. To elaborate, “wages and opportunities for promotion” of job satisfaction had positive(+) influences on “altruistic behavior” of organizational citizenship behavior; “working environments” and “relationships with the director” on “participatory behavior”; and “relationships with colleagues” on “legitimate behavior.” Finally, there were differences in their organizational citizenship behavior according to their demographic variables(age, education, major, and total career). To elaborate, “age,” “education,” and “total career” caused differences to “participatory behavior”(p＜.01), and “total career” to “altruistic behavior”(p＜.001).