충북대학교 교내 상가 서비스 개선 방안

Suggestions for Shop Services Improvements on Campus in Chungbuk National University

The purpose of this study was to find the problems of shops’ services on campus in Chungbuk National University and give some suggestions for shop services improvements, Questionnaires research method was conducted in August 9, 2004 and 100 Chungbuk National University students were selected. The main results were as following; Fisrst, cafeteria has some problems such as sanitation, bad taste, and low variety of food. Second, book store has some problems such as high price, and lack of space and number of computers. Third, bank has some problems such as too much wait long and low number of teller. Fourth, beauty shop has some problems such as lack of skill for stylish hair, giving service, and uncomfortable chair. Firth, bakery has some problems such as number of chair and uncomfortable chair.