중소기업 온라인 협업 플랫폼 전략

Online Collaboration Platform Strategy for Small and Medium Enterprises

In the case of Korea small and medium enterprises (KSME), collaboration is strongly required to survive in times of turbulence. The financial performance of KSME is worse than that of large corporations. Lower quality of human resources, productivity and degree of use of IT system prove that KSME are less competitive than large corporations. To break through this negative situation, KSME needs to strengthen their core competencesby increasing the degree of collaboration with other firms who can supplement their weakness and make synergy. This study aims at revealing the appropriate mode of collaboration and deriving the functional structure and conceptual architecture of online collaboration platform by reflecting the needs of KSME based on empirical analysis. We survey of 58 KSME and then interviewed with 13 senior managers and get implications for online collaboration platform that overcome the barriers to collaboration and fit the needs of potential users. Finally, we draw the detailed functions and conceptual architecture of online collaboration platform.