The study on relationship commitment and performance in the SCM relation

The study on relationship commitment and performance in the SCM relation

This research identifies affecting factors of relationship commitment and relations to the financial performance in SCM. For the theoretical basis of research model, this research adapted RBV, TCE and SET. Resource based determinants (firm size, brand value, technological capability and fame) and transaction cost determinants (environmental uncertainty, industry and psychic distance) are considered as the significant factors to affect relationship commitment in the SCM relation. In addition, the relation between relationship commitment and financial performance is analyzed and adopts the social exchange variables (shared value, communication and interdependence) as the moderating factors between relationship commitment and performance to specify the situational condition. For the empirical test, 363 samples of SMEs and 92 samples of large sized finns are used to compare two groups. According to the test result, technological capability and psychic distance were shown the significance in all groups. However, the psychic distance affected to the relationship commitment negatively. Second, in the group of SMEs, international fame was also identified as the important factors to affect the SCM relationship commitment. Finally, social exchange variables as the moderators between relationship commitment and performance showed the significance only in the SMEs.