보이스피싱의 피해실태 및 경찰의 대응방안에 관한 연구

A Study on Voice Phishing Victims and Countermeasures of the Police

Voice Phishing has been causing constant victims in Korea since the first victim case reported to the police in June, 2006. Voice Phishing is a new type of financial fraud using telephones where people receive a telephone call telling them that they have some uncollected tax refund. The call induce the victims to find a ATM machine and instruct them to operate it, which will make them to transfer money to the criminals' account without knowing it. The police, in effort to deal with this serious crime, planned a special crackdown for 5 months from the 1st of July to the 30th of November, this year. In this study, the situation of Voice Phishing was analyzed, and the problems and ways to improve the current countermeasures of the police have been suggested. Looking at the situation of Voice Phishing damages in Korea, about 18,684 cases have been reported from June, 2006 to August, 2009. The damage amounts to 185.8 billion won and it targets all the people in the country including vulnerable and elderly class without showing any socio-demographic characteristics. The problems of the current countermeasures of the police toward Voice Phishing have been discovered in this paper. First of all, the problems of the system are the absence of dedicated investigation organization, the lack of international mutual-assistance investigation system and the absences of mutual-assistance system with subsidiary organizations. In terms of operation, it is difficult to promptly trace the criminals' bank account and find evidence, and there is a lack of publicity. In order to improve the current system, installation of a dedicated investigation organization and a report center is necessary. Also, the international mutual-assistance investigation system needs to be improved in line with establishment of close cooperation system with the subsidiary organizations. As for the operation, this study suggested various ways for enabling the police to quickly trace the criminals' bank account and some efficient ways to improve publicity activities to raise the people's awareness of the crime.