공공언어의 실태 및 개선 방안 연구

This paper investigates the errors in public language use in Chungcheongnamdo Province and surveys the level of understanding and awareness of the norms in public language use. The exploration aims at diagnosing the problems and, further, suggesting ways of improvement. The study shows that in public language many errors have been committed with respect to orthographic rules pursuant to spacing, punctuation, foreign-word rendering, among others. Also found problematic are the use of highly difficult Sino-Korean words and the lack of structural coherence. High among the responses of the surveyed are that they are either not cognizant of the mottos of the provincial or local governments or unable to understand them. Reasons cited for the difficulties in fully comprehending public language are that it contains difficult Sino-Korean words, borrowed words, and foreign words. This finding points to the fact that public language is often rendered either inaccurate or too difficult, and strongly calls for implementation of such language policies as optimally utilizing Korean language specialist-officials, expanding language education for civil servants, developing systems for public language improvement, and diversifying approaches to disseminate information to the citizens and civil servants alike.(189)