스마트폰을 이용한 물류정보시스템 수준이 기업성과에 미치는 영향에 관한 실증연구

An Empirical Study on Impact of Logistics Information System Based on Smartphone' Characters on the Company Performance -Focus on Port Logistics Firms-

Port Logistics Services have been revolved by the physical role in trade between countries. Making a profits of Logistics Firms have been limited by distinct in the markets and a governments's control to save logistics costs. The conjunction of mobile telecommunication technology and logistics information system have showed a new possibility to logistics firms. This study's aim is to understand the impact of logistics information system based on smart phone's characters on the maritime companies performance. Various studies on logistics information have been doing. but it is rare to find studies in the mirror of a working level view. so The focus of this study is to grasp mediation role of Information system variables between customer attitude and companies performance through the empirical study on the practical logistics information system based on smart phone'characters. The results of analysis showed that not only customer attitude but also various variables of information system have a impact on better working conditions and customer supports. The logistics system's role in business has been growing constantly. therefore, We need a new angle for a role of logistics information system.