Organizational Social Capital for Successful Management

Successful management is a major goal of contemporary public organizations. Among key factors that contribute to organizational effectiveness, efficiency, and economy, none is more basic than human capital. A major goal of this study is to design an integrative model of organizational social capital for successful management. Specifically, the research is to discover and probe such behavioral determinants of organizational social capital as democratic leadership, participation in organizational process, Protestant work ethic, and individualistic/ collectivistic organizational culture as well as such consequences of organizational social capital as organizational collaboration and commitment. For the purpose of the study, a questionnaire survey is conducted. Three hundred and thirty valid instruments are collected from the Korean central government. Structural Equation Modeling is applied to collected data to figure out both behavioral determinants and consequences of organizational social capital. The results show that democratic leadership and Protestant work ethic are critical factors among four antecedents to improve organizational social capital. With regard to organizational collaboration as an endogenous variable, organizational social capital, democratic leadership, and Protestant work ethic are critical factors. Also, in terms of organizational commitment as an endogenous variable, organizational social capital and democratic leadership are influential factors. In sum, organizational social capital has a major role to improve organizational productivity and manage organizations successfully though increasing organizational collaboration and commitment.