This article describes the process involved in usability testing a agricultural information Web site. In addition to determining the goals and requirements for the agricultural information Web site, a user and task analysis was conducted for defining the its user base and the types of tasks which users might be performing at the site. Usability testing methods with close observation and in-depth interviews provided fresh insights about how users are interacting with the agricultural information Web interface as they approach various information seeking tasks. This study uncovered problems related to unclear terminology, improper interface, location for navigational links, need for context sensitive help, built-in redundancy, and clear and consistent navigation.
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