Determinants of user intention in using E‐government in Vietnam The case of technology and society

Electronic government (E‐government) has played an important role as an effective mechanism for increasing government productivity, efficiency and meet demand of citizen’s life. However, e‐government implementation in Vietnam is surrounded by technological and social issues which are affecting on developing and building Egovernment process. This research attempts to find out the key elements and the issues from applying E‐government process in Vietnam. Moreover, it explains several points on “Technical Group” and Social Group” which will be affected on the Trust of citizen and citizens’ intention to use. Survey data from public employees will be used to test the proposed hypothesis and the model.