항공서비스 관련학과의 현황과 발전방안

A Study on Current Situations and Developmental Suggestions of Airline Service Departments of Colleges and Universities

The study is aimed at providing some developmental suggestions as well as the roles given for airline service departments of 2 or 3 year-colleges and 4 year-universities by analyzing the current situations of airline service related departments, their performance index, and their curricula. As result of surveying through homepages and information disclosure of colleges and universities, 35 colleges and 14 universities established airline service relevant departments. They differs somewhat in their name of departments but operate similar curriculum. This situation does show the fact that the demand for service professionals in the aviation field has not been met and they ignore keeping up with constant change.