스마트폰 사용과정에서 플로우(Flow)를 형성하는 사용자 경험 디자인 변인에 관한 탐색적 연구

An Exploratory Study on the User Experience Design Factors Forming Flow with Smartphones

Autotelic user activity and rich user experience can be the key factors causing immersion as an intrinsic motivation of steadily using smartphones. We have selected Csikszentmihalyi's Flow as a basic and theoretical framework of study on the intrinsic motivation. We have derived which user experience design factors bring about flow while using smartphones. We have collected specific key words by literature analyses, web sites survey and in-depth interviews and have summarized. As a results, the user experience design factor is categorized into usability, personalization, physical satisfaction, interactivity, aesthetic satisfaction, usefulness. The 6 design measures are different from general categories of previous media and interface design researches, but they are based on emperical data and realistic factors which reflect design characteristics of smart phones.