Performance Rating Index on Knowledge Activities

This study conceptually identified performance rating index on knowledge activities of individual employee. Many researchers on knowledge management have been arguing an importance of employee’s knowledge activities such as knowledge acquisition, creation, sharing, and transfer. However, in spite of the fact that performance appraisal makes workers have a desirable attitude and behavior, it is not easy to find practical tools for rating index derived from knowledge activities of employees. This study suggests effective rating index to obtain knowledge, create novel and useful knowledge, share knowledge with group members, and transfer it to organizational members. Since there are few papers on evaluation models, this paper reviewed literature on knowledge activities, so that this paper applied it as rating index and items. Rating index and items are derived from following four areas: knowledge acquisition, creation, sharing, and transfer. These four process facets play a critical role in overall knowledge performance. In conclusion, this study provides implications on practical performance evaluation tools to facilitate an innovative organization.