헤어미용 국가직무능력표준(NCS) 인식에 따른 직무교육과 중요도 및 숙련도에 관한 연구

A Study of On-the-job Training (OJT) by Perception of National Competency Standards (NCS) for Hairdressing and its Importance and Proficiency

The National Competency Standards (NCS) continues to develop due to certain disagreements between cosmetology education institutes and industrial organizations. Therefore, this study attempted to investigate disparity in training experience by the competency unit of the NCS for hairdressing by the perception of said standards among hairdressers and differences between its importance and proficiency. For the research method, a questionnaire survey was conducted among hairdressers from March 1 to 31, 2016. Among a total of 530 questionnaires, 504 copies were used for final analysis. The results found the following: First, when the NCS was perceived, the following lessons were greater: ‘customer services’, ‘counseling for treatment’, ‘shampooing’, ‘basic haircut’, ‘basic perm’ and ‘basic hair coloring’. Second, when the respondents were aware of the NCS, ‘basic haircut’, ‘basic hair coloring’, ‘hairstyling’ and ‘cosmetology business management’ were deemed important. Third, when the NCS was recognized, proficiency was high in the following: ‘safety & hygiene management’, ‘customer services’, ‘counseling for treatment’, ‘basic haircut’, ‘applied haircut’, ‘basic perm’, ‘applied perm’, ‘basic hair coloring’, ‘applied hair coloring’, ‘hairstyling’, ‘scalp & hair care’, ‘use of professional hair-care products’ and ‘cosmetology business management’. In sum, it appears that a perception of the NCS would increase job efficiency. For this, there should be adequate training programs and aggressive promotional activities.