후레더릭 테일러와 피터 드러커의 경영사상에서의 生産的 硏究

A study on the difference between F.W. Tayor and P.F. Drucker toward worker productivity

The most important, and indeed the truly unique, contribution of Management in the 20th century was the fifty-fold increase in the productivity of the Manual Worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of Knowledge Work and Knowledge Worker. The most valuable assets of a 20th century company was its production equipment. The most valuable asset of 21st century institution whether business or non-business will be its Knowledge Workers and their productivity. Work on the productivity of the knowledge worker has barely begun. In terms of actual work on knowledge worker productivity we are, in the year 2000, roughly where we were in the year 1900, a century ago, in terms of the productivity of the manual worker. But we already know infinitely more about the productivity of the knowledge worker than we did then about that of the manual worker. We even know a good many of the answers. But we also know the challenges to which we do not yet know the answers, and on which we need to go to work. There are several questions to study further. Management’s job is to preserve the assets of the institution in its care. What does this mean when the knowledge of the individual knowledge worker becomes an asset, and, in more and more cases, the main asset of an institution? What does this mean for personnel policy? What is needed to attract and to hold the highest producing knowledge workers? What is needed to increase their productivity and to convert their increased productivity into performance capacity for the organization? What does the emergence of the Knowledge Worker and of Knowledge-Worker Productivity mean for the governance of the corporation? What do they mean for the future and structure of the economic system? For with the emergence of pension funds and mutual funds as the owners of publicly-owned companies, power has shifted to these new owners, namely, knowledge workers and retired knowledge workers. But it is certain that the emergence of the Knowledge Worker and of the Knowledge-Worker’s productivity as key questions will, within a few decades, bring about fundamental changes in the very structure and nature of the economic system.