설문조사를 통한 국내 시설관리 업무 현황 조사 분석

Survey of Facility Management Trends in Korea

There are a number of international standards related to facility management (FM) that deal with strategic, tactical, and operational considerations. Previous and current work in the literature related to FM in Korea have mainly focused on maintaining the functional and physical status of a building. It is important, however, for FM to include the support of an organization and building users in their own business and services. As such, it is necessary to comprehensively consider the three levels of FM. Thus, this study aims at analyzing a survey of Korean facility management. We surveyed importance, the levels of each FM work area, the usage of a facility management information system, and the types of required information for FM by surveying 227 respondents of the Korean Facility Management Association. The survey results indicate that it is necessary to improve the methodologies for information management, and generally, that the various levels of FM have gained insufficient attention in Korea. The survey results are useful for facility managers looking to improve comprehensive facility management in line with contemporary FM trends.