창업과 경영 관련 소상공인지원 상담사의 조직몰입 요인분석을 통한 그룹별 비교연구

An Empirical Study on the Improvement Plan of Consulting Service through the Analysis of Micro Business Consultants’ Organizational Commitment

For the success of business venturing, good advice from expertise is very important. Now the government provides business consulting services for the newly starting entrepreneur, but their performance is less than expectation. So this study aimed at the sustainable options to promote the quality of the consulting services. By using these results of my study I want to give the following suggestions in order to improve the consulting service. Firstly, it is necessary to choose commission education system Secondly, the consultants are strongly interested in the social approval and their pride so that they are to find out the model cases and their good conduct for elevating their pride and to reward their achievements by evaluating the tasks strictly. Thirdly, because there are social pride and social responsibility in Korea I think that it is worth activating the management volunteer service system which has been showed in the case of America. Fourthly, I found out that it is necessary to activate human resources management system such as reciprocal assessment system and many-faced evaluation(360 degree evaluations) system etc. Fifthly, in relation to the standardization of work it is necessary to publish the consulting case book concerning consulting cases and to do databases about them. And it is proper to help them reflect micro business people’s desire and to maintain consultation environment for strengthening organization ability in order to cope with their new management environment changes immediately.