일부 치과위생사의 감정노동이 삶의 만족도에 미치는 영향

The effect of emotional labor and life satisfaction among some dental hygienists

This aim of this study was to investigate the effect of emotional labor and life sat-isfaction among some dental hygienists. The survey was conducted among 300 dental hygien-ists located in Gyeongsangnam-do and Busan, from August 20 to September 20, 2017. Study subjects were selected using the non－probability sampling method. The survey was com-posed of 9 questions on the socio－demographic characteristics of the study subjects, 26 questions regarding emotional labor, and 3 questions regarding life satisfaction. SPSS 20.0 was used. Descriptive statistics analysis, t－test and correlation analysis were conducted and the significancy level set at 0.05. There was a negative correlation between emotional labor and life satisfaction in some dental hygienists. In multivariate analysis, emotional disharmony and hurt was significantly associated with life satisfaction (b=－0.333, p=0.037). Organizational surveil-lance and monitoring were also significantly associated with life satisfaction (b=－0.254 p=0.041). Therefore, this study showed that emotional labor and life satisfaction has an effect on some dental hygienists. This can be used as basic data to improve emotional labor and life satisfaction in the workplace.