Kiosk with any issues in retail store in South Korea

It is noted that AmazonGo was public opened on 22 nd January 2018 as a milestone of unmanned store in the world in the era of Artificial Intelligence. Retail businesses in the most high-tech countries in the world, including Japan, Korea, and Russia, may have to adopt business strategies that are similar to those of Amazon to maintain their competitiveness.(Hahn, Kim, & Youn, 2018). By changing consumer behavior and fast advancing technology of 4th industrial revolution, self-service is widely and swiftly expanded to service industry. Besides, restrant industry and distribution industry will take the type of self-service in large consideration of deduction of cost-saving at present. This paper studies Kiosk with any issues in retail store in South Korea. From the above, we explored main keywords of AmazonGo, Kiosk, self-service, labour cost, artificial intelligence and deregulation, and then proposed schemes of resolution for the retailers in South Korea. Accordingly, this can be available for future direction of the retailer of what they chose between the worker and self-service as mentioned.