제주지역 공공정책 갈등관리 실태와 공공갈등에 대한 지역주민 인식에 관한 연구

A Study on the Actual Condition of Conflict Management in Jeju Area and the Perception of Local Residents on Public Conflict

Purpose - The Jeju region is engaged in public projects such as tourism and recreational leading projects planned in the Comprehensive Plan for smooth promotion of the international free city, The purpose of this study is to identify the conflict situation of local residents in order to find conflict resolution and to find out the perspectives for conflict resolution. Research design, data and methodology - The survey was conducted for all residents of Jeju and the residents of Wolpyeong-dong, a project area. As a result of the empirical analysis, both groups recognized the importance and necessity of tourism development in Jeju region. Result - For the factors causing conflict and the solutions, there was a statistical significant difference in perceptions. The causes of the conflict were lack of opinions of the residents of the project, poor information disclosure by the project planners, lack of policy explanation of the project, lack of policy transparency of development projects, and inadequate compensation amount to residents. Important measures for resolving conflicts required local governments to ensure transparency in information disclosure and information enforcement, establish a council where residents and stakeholders can always participate, revitalize local autonomous centers, and increase the role of local governments. At the central government level, it was analyzed to improve the central government s conflict management system and to prepare alternatives to policies. Conclusion - To ensure that the participation and opinions of local residents will be properly reflected in the future, the project will actively promote the communication of information between project planners and local residents. In particular, it is necessary to promptly inform residents at the planning stage. In order to avoid internal conflicts among local residents, briefing sessions should be held at each stage of the project so that there is no information gap among local residents. To promote transparency of business contents in the course of project promotion, the establishment of a consultative body in which stakeholders participate should be sought to establish appropriate conflict To promote local residents strengthen their capabilities and understand business, education support system such as win-win education program should be established.