협력적 공급망관리가 기업의 성과 향상에 미치는 영향 연구

A Study on the Companies’ Performance Improvement Using the Collaborative Supply Chain Management

최근의 경영환경은 소비자 중심의 시장확산, 산업기술의 급속한 발전, 정보통신 기술의 발달, 기업 경쟁환경의 불확실성 증대 등의 변화로 인해 단일 기업만의 혁신에 의존한 경쟁우위 확보가 한계점이 이르고 있는 실정이다. 이에 많은 기업들은 공급자로부터 최종소비자에게 제품이나 서비스를 제공하는 유통단계에 이르기까지 관련된 업무프로세스를 통합ㆍ관리하려는 노력을 기울이고 있다. 기존의 공급망관리 관련 연구들은 주로 수용관점의 연구가 수행되었으나, 최근에 들어서는 공급망관리에 참여하는 기업들의 협력적 관계개선 및 유지를 위한 방안모색에 많은 노력을 기울이고 있다. 이에 본 연구에서는 공급망관리를 대상으로 수행한 국내외 선행연구에 대한 이론적 고찰을 수행하였으며, 이를 통해 협력적 공급망관리에 영향을 미치는 요인으로 참여기업간 지식공유, 신뢰형성 그리고 협업의 세 가지 요인을 이론적으로 도출하고, 각각의 요인들이 기업의 재무적 성과와 비재무적 성과에 미치는 영향력 과정을 구조적으로 분석하였다. 그 결과 재무적성과의 경우 협업, 지식공유, 신뢰 등이 각각 유의적인 영향을 미치고 있음을 확인하였으며, 비재무적성과의 경우 협업과 신뢰가 유의적인 영향을 미치고 있음을 확인하였다. 이러한 분석결과를 통해 협력적 공급망관리 활동이 기업의 재무적/비재무적 성과 향상에 도움을 주고 있음을 알 수 있었다.

Recently, Many SCM researchers have discussed improving the best way on collaborative relationship between suppliers and buyers. In Supply chains, collaboration between buyer and supplier can improve firms’ ability of supply chains to their objectives and competitive advantages. A key factor in successful operation of supply chain management is to identify buyer-seller relationships and to differentiate salient factors among the antecedents that would reinforce or optimize Collaborative Supply Chain Management. In this study, we drived the three salient factors such as interfirm knowledge sharing, trust building and collaboration which affect the collaborative supply chain management. we have proposed the conceptual model to identify buyer-seller relationships consisting of three antecedents suppose to enhance supply chain performances. The purpose of this study is to find out the relationship between Collaborative SCM(Knowledge Sharing, Trust, Collaboration) and Corporate Performances(financial/non-financial), between Collaborative SCM and Factors for Collaborative SCM(Organization Culture, CEO Support, Opportunistic Behavior, Shared Value, Communication, Trade Justice, Usefulness) in using the empirical method. It was made out the model to what factors make a effect to Collaborative SCM and Corporate Performances(financial/non-financial) this model lies in Factors for Collaborative SCM(Organization Culture, CEO Support, Opportunistic Behavior, Shared Value, Communication, Trade Justice, Usefulness). To test and calculate the influencing effects, I used SEM(structural equation modeling) methods by LISREL v. 8.52, and SPSS v. 17.0. To identify these relationships and test 27 hypotheses, the secondary data or previous studies that were related with Collaborative SCM Perfromances and Partnerhsip, SCM implementation etc, were collected and theoretically arranged. We proposed the empirical model to explain the relationships between the constructs, identified the operational definitions and 27 Hypotheses were established, field survey was carried out where the sample was composed of 255 cases. Using the collected data, I did preliminary test to confirm the construct validity and internal consistency. In order to test the proposed hypotheses, I used the Confirmative Factor Analysis and Structural Equation Modeling. As the results of test, I can get the conclusions as follow；First, Collaborative SCM(Knowledge Sharing, Trust, Collaboration) has significant effects on financial and non-financial corporate’s performances in perspective. Second, there was significant in the relation between Knowledge Sharing and Trust, between Knowledge Sharing and Collaboration empirically. Third, I found that Organization Culture have the positive effects on Knowledge Sharing, CEO Support have the positive effects on Collaboration, Opportunistic Behavior have negative effects on Trust and Collaboration, Sharing Value have the positive effects on Trust, Communication have positive effects on Knowledge Sharing and Collaboration, Trade-Justice have positive effects on Knowledge Sharing and Trust, Usefulness have positive effects on Trust.