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KCI등재 학술저널

중소기업 정보화 도입을 통한 고객만족도에 관한 연구

Empirical Analysis of User Information Satisfaction in the SMB Environment

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The current research utilized as its target population who are current users of global small to medium sized companies in Korea. The research validated the innovative dimensions by studying the two constructs within the context of the SMB user population. Correlation was found between innovative dimensions retained as components of a Comprehensive Model. It was determined that these four dimensions-Content, Intrinsic Interest, Control, and Timeliness-are significant predictors of user success. The Comprehensive Model was validated, and it is therefore suggested as a basis for further study of user success indicators in the innovative manufacturing enterprise environment.

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구모형과 연구가설

Ⅳ. 연구방법

Ⅴ. 연구결과 및 토의

Ⅵ. 결론

참고문헌

Abstract

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