What Makes People Satisfy the POLICE?

Purpose: The purpose of this study is to identify factors affecting police satisfaction. There are four models explaining police satisfaction. Demographic model, quality of life model, police contact model, and a community context model exist. These models are important explanatory models that predict police satisfaction. There four models are used to predict police satisfaction in this study. Method: The data used in this study was obtained from 924 citizens living in Daegu, Korea. The survey was conducted on adults aged 18 and older. Participants in the survey were informed of the purpose of the survey and agreed. The collected survey was analyzed using the SPSS. The statistical techniques were descriptive statis-tics, T-test, ANOVA, correlation, and multiple regression. Results: According to the study, among the four explanatory models, the community context model had the highest ability to explain. Police satisfaction was higher for those who responded to be positive about community, live closely with residents, and intervene in local problems. In addition, the more police officers witness deviations, the less satisfied they are, and the more they are required to train police officers in their behavior. Finally, physical disorder of the community was also shown to predict police satisfaction. Conclusion: The most important conclusion in this study is that the context of the community and the behavior of the police officer have a very important effect on police satisfaction by citizens. Therefore, the police should consider the role they can play to strengthen community social cohesion and informal social control. It will also be necessary to learn the importance of each police officer’s right behavior.