항공객실승무원 업무와 영어과 교과와의 관련성

The relationships between the duties of flight attendants and the courses taught at the department of English

The purpose of the study is to investigate the relationships between the duties of flight attendants and the education in the English department. The research participants were four flight attendants who graduated from the English department. This study was conducted in accordance with the hermeneutic research approach. So, the data were collected through conversation (interviews) with the research participants and analyzed to investigate the relevance between the duties of flight attendants and the courses taught at the department of English. The main arguments discussed in this paper are that, first, English expressions related to air cabin service work can be made practical and improved in the direction pursued by the specific purpose English (ESP). Next, it was discussed that the ability of flight attendants to communicate in English relates with socio-linguistic, discourse, and strategic ability in addition to specific formulaic expressions mainly used in cabin service business. Finally, it was discussed that there are many courses such as lexis, pragmatics, and global culture of politeness that can be dealt with in the department of English than in business administration and tourism.