The Relationships among Communication Competence, Empowerment and Organizational Commitment of Nurses in a General Hospital

This is a narrative correlation study to assess the relationships among communication competence, empowerment and organizational commitment of nurses in a general hospital. Data for this study were collected through a survey in which 117 nurses working for a general hospital in Chungbuk area responded to the self-administered questionnaire on communication competence, empowerment and organizational commitment. Our survey was conducted from Jul. 10 to Aug. 1, 2011 and descriptive statistics, multiple regression analysis and correlation analysis were conducted. The research outcomes can be summarized as follows; First, communication competence and empowerment had positive correlation(r=.281, p<0.01) and statistically meaningful relations while communication competence and organizational commitment showed a positive correlation of significance(r=.326, p<0.01). Second, the multiple regression analysis confirmed that communication competence had influence on empowerment(R 2=.15, F=10.096, p<.001), communication competence on organizational commitment(R 2=.173, F=11.732, p<.001), and empowerment on organizational commitment(R 2=.238, F=17.468, p<.001). It seems that the enhancement of communication competence raise organizational commitment so that productivity of nurses and organizational effectiveness can be increased. It is required to have constant strategies enhancing communication competency and empowerment which bring about efficiency of nursing works by influencing on organizational commitment.