소비자의 가치관이 커피전문점 방문 의도에 미치는 영향

The Effect of Consumers Values on Behavior Intention in Coffee Shops: Using of RAT

ABSTRACT The purpose of this study was to examine the structural relationships among consumer’s values(individualism and collectivism), attitude, subjective norms, and visit intention using reasoned action theory(RAT). The data were collected from 12 5 customers who visited coffee shops in Seoul and Kyonggi and were analyzed usin g structural equation modeling with SPSS and AMOS The result of the overall model analysis appeared as follows: χ2=11.347, df=2, p=0.003, GFI=0.966, NFI=0.946, CFI=0.954, RMR=0.05 The findings are as follows: First, collectivism had a positive influence on attitudes and subjective norms. Second, Individualism had a significant positive influence on attitude toward coffee shops, but not on subjective norms. Third, both attitude and subjective norm had positive effects on visit intention.