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SCOPUS 학술저널

The Implementation of Total Quality Management in Controlling the Cost of Manufacturing

Purpose - Total Quality Management (TQM) has received sig-nificant attention and interest from a large number of organ-izations around the world in various industries. These organ-izations have tried to embody TQM concepts in areas such as engineering and product design, marketing, R&D, procurement, production, personnel, and product inspection. Research design, data, and methodology - This study pres-ents an overview of the fundamentals of TQM and an in depth review of the obstacles to the successful implementation of TQM. Results - In order to control the cost of manufacturing, the tracking of the cost of quality (COQ) allows companies to cap-ture the actual overall cost incurred in producing a unit of prod-uct or service. The study explores the reasons why companies track the COQ and ways to address it. Conclusions - Based on the results, COQ is one of the key performance indicators for making more accurate strategic deci-sions as well as a critical aspect of TQM. The study also pres-ents a few popular quality improvement tools that have been widely used in organizations successfully implementing TQM.

Abstract

1.Introduction

2. Materials and Methods

3. Discussion, Analysis and Findings

4. There are four categories of quality cost, namely:

5. Conclusion

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