Development of a Customer Friendly GIS-based Disaster Management System in South Korea

Purpose: This study explored the improvement and the direction of the smart disaster management system newly attempted in South Korea by analyzing the utilization of the existing system. This study focuses on making it easy to apply to user tasks and im proving on site information. Research design, data and methodology methodology: Problems were identified throug h field surveys with administrators in charge of administration and p ublic institutions based on GIS based status board for NDMS which is widely used in Korea. Also, this study attempted to generalize to specialists in disaster management who are more likely to use the system in the future. ResultsResults: We derived improvement plans and verified the results through expert feedback. The results show that the GIS based status board for NDMS is cumbersome to use due to the vast array of unnecessary information compared to the high expected utilization. ConclusionsConclusions: We found that improving the speed and accuracy of the smart disaster management information delivery system is necessary. Also, it is important to identify reasons for not improve the willingness to u se this technology in disaster management and to figure out the process by which field personnel makes decisions that smart disaster information cannot be used for disaste disaster management.