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Analysis on Satisfaction and Influencing Factors of Rural Public Service in Shandong Province

This paper took the rural residents in Shandong Province as the research object, collecting data through questionnaire survey, and using factor analysis to determine the main factors influencing their satisfaction. It was found that the rural residents in Shandong province were quite satisfied with the public service evaluation. The diversified supply structure with the government transfer payment as the main body and the social support is still developing, which leads to the limitation of the scope of service and the ability of service in the real situation. Therefore, the study of rural basic public services is of great significance not only in theory, but also in the improvement of real work. Among them, marriage and age, public education service and social medical service were the main factors that influence the satisfaction. According to this, some reasonable suggestions were put forward for the development of public service in Shandong province. This paper takes Shandong province rural basic public service as the research object, according to the survey data, analysis and evaluation of rural residents in Shandong province to public service satisfaction, the main factors of influencing the satisfaction of empirical analysis, in order to be able to find in the public service in the building, and provide reasonable suggestions.

Abstract

1. Introduction

2. Questionnaire Investigation and Satisfaction Analysis

3. Analysis on the factors influencing the satisfaction of rural public service in Shandong Province

4. Results and Conclusions

References

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