The Impact of Organizational Justice on Employee’s Job Satisfaction and Organizational Citizenship Behavior in Higher Education Institutions : A Conceptual Model and Research Propositions

Higher Education Institutions (HEIs) are place contributing to the intellectual advancement of the nation, quality human resource, and to a number of socio-economic improvements for society and organizations. To achieve the objectives of the study, the structural equation modeling, particular, a partial least square method (PLS) is suitable since this techniques permits the simultaneous estimation of multiple equations and performs factor analysis including regression analysis. Despite facilitators and staffs being the bare-bone of HEIs, there is a dearth of research, both conceptual and empirical, focusing on their perceived of organizational justice and its impact on employees’ job satisfaction, organizational commitment, organizational citizenship behaviors (OCB). To attempt to fill this gap, this article develops a conceptual model on OCB with the organizational justice the influence of the job satisfaction on the organizational commitment and OCB. OCB is one of the most important factor influence the organizational performance. Furthermore, the performance of HEIs will does not effects only the national human resources, but also impact on national economy. Finally, the authors discuss the managerial implications of their research and offer guidelines for future empirical research.