Analysis of Causal Relationship between Chinese Restaurant Chefs’ Work Environment and Burnout: Focused on Moderation Role of Enthusiasm
- Sung Woo Lee Choung Seob Shin Hun Jung Jung
- 한국유통과학회 학술대회 논문집
- 2017년 동계 국제학술대회
- 163 - 166 (4 pages)
This study attempts to enhance the competitiveness by improving Chinese restaurant chefs’ work environment and analyzes its effect on work environment and burnout. Also, it analyzes to see if there is moderation role of enthusiasm between work environment and burnout. Based on the analysis, the present study aims to suggest more effective measure of human resource management by reducing burnout and turnover through providing chefs with more stable and consistent work environment and through their enthusiasm. Through the result of testing hypotheses from 1 to 3, work environment factors – such as welfare environment, human environment, and institution environment – turned out to have significant effects, whereas institution environment did not. To test <Hypothesis 4>, moderation role of enthusiasm was tested, and the result is as follow: (1) As a result of interaction between work environment and individual’s sense of accomplishment, it turned out that human environment had significant effect, whereas welfare environment and institution environment did not. (2) As a result of interaction between work environment and depersonalization, welfare environment, human environment, and institution environment sis not have significant effect. (3) As a result of interaction between work environment and emotional depletion, work environment had significant effect, whereas human environment and welfare environment did not.
2. Theoretical Background
3. Research Design