Work-Family Conflict and Job Performance in Mongolian Hotel Industry

The aim of this research is to find out how the conflict between work and family influence to job performance in Mongolian hotel industry. This research provides a conceptual model that gives insight in the effects of family and work conflict on job performance through mediation role of job satisfaction in hotel industry. For the purpose of achieving these research objectives questionnaire method was conducted on 150 service employees in hotel industry. The purposed structural relationship among family and work conflict, job performance, job satisfaction, were analyzed by using structural equation modeling with Smart PLS 3.2 Also, we explored he underlying moderating effects of reward for job satisfaction on job performance. The results of this study demonstrated the effectiveness of the purposed model in relationship of work and family conflict- job satisfaction-job performance under actual hotel setting. The study found that the effect of family and work conflict on job performance mediated by the job satisfaction. Moderating effect of reward does not exist between job satisfaction and job performance.