재활상담자의 직무스트레스와 직무만족도에 관한 연구

A study on the Job Stress and Job Satisfaction of the Counselors

이 연구는 재활상담자를 대상으로 직무스트레스와 직무만족도의 수준 및 그 관계를 알아보기 위하여 실시하였다. 궁극적으로는 이 연구를 통해 상담자와 상담기관 및 행정기관의 책임자들이 직무스트레스 위험요소를 최소화하고 직무만족도 수준을 높일 수 있는 개선방안을 마련하는데 필요한 기초 자료를 제공하는데 도움을 주고자 한다. 연구 결과는 다음과 같다. 첫째, 상담자의 전체 직무스트레스 수준은 평균이 3.27로 보통 수준보다 조금 높게 나타났다. 둘째, 상담자의 전체 직무만족도 수준은 평균이 2.77로 보통 수준보다 조금 낮게 나타났다. 셋째, 상담자가 느끼는 직무스트레스 수준에 따른 상담자의 전체 직무만족도수준은 모두 통계적으로 유의미한 차이가 있는 것으로 나타났다. 또한 상담자의 직무스트레스와 직무만족도의 관계는 전체 수준 및 모든 하위요인에서 부적 상관관계가 있는 것으로 나타났다. 이 연구는 연구대상이 제한되어 일반화하기는 어렵지만 상담자가 경험하는 직무스트레스와 직무만족도의 수준 및 관계에 대해 알아볼 수 있는 계기가 되었다. 더불어 상담자가 효율적인 상담활동을 할 수 있는 업무환경의 개선방안에 관한 구체적인 연구가 이루어져야 할 것으로 생각된다.

This study was conducted to know the level of job stress and job satisfaction of counselors and to know the relationship between job stress and job satisfaction of counselors. It is also for the person in charge of Consultation Institute and Administrative Office to provide basic data for preparing improvement method by recognizing the risk factor of counselors job stress. This study was conducted on 102 counselors who work at public institutions, middle and high schools, professional counseling offices, counseling offices attached to colleges and other counseling offices in Daegu-city, Kyungbuk province. Counselor general individuality questionnaire, counselor job stress measurement questionnaire and counselor job satisfaction measurement questionnaire were used as measurement tools. The results of this study were as follows: First, the level of total counselors job stress was 3.27 on the average. Second, the level of total counselors job satisfaction was 2.77 on the average. The level of job satisfaction by general characters showed significant difference among groups in academic background and counseling offices. The level of total job satisfaction was the highest in doctors group and the group of counseling offices attached to colleges. Third, there was a statistically significant difference in total counselors job satisfaction by the level of counselors job stress. The level of job satisfaction of low stress group was higher than that of job satisfaction of high stress group. Fourth, relation between counselors job stress and job satisfaction showed negative correlation in all areas. Job stress was the most affected by economic factor, personal relations factor and work environment factor. Job satisfaction was most affected by salary factor, supervisor factor and colleague factor. This study was conducted to know the level of job stress and job satisfaction of counselors and to know the relationship between job stress and job satisfaction of counselors. It is also for the person in charge of Consultation Institute and Administrative Office to provide basic data for preparing improvement method by recognizing the risk factor of counselors job stress. This study was conducted on 102 counselors who work at public institutions, middle and high schools, professional counseling offices, counseling offices attached to colleges and other counseling offices in Daegu-city, Kyungbuk province. Counselor general individuality questionnaire, counselor job stress measurement questionnaire and counselor job satisfaction measurement questionnaire were used as measurement tools. The results of this study were as follows: First, the level of total counselors job stress was 3.27 on the average. Second, the level of total counselors job satisfaction was 2.77 on the average. The level of job satisfaction by general characters showed significant difference among groups in academic background and counseling offices. The level of total job satisfaction was the highest in doctors group and the group of counseling offices attached to colleges. Third, there was a statistically significant difference in total counselors job satisfaction by the level of counselors job stress. The level of job satisfaction of low stress group was higher than that of job satisfaction of high stress group. Fourth, relation between counselors job stress and job satisfaction showed negative correlation in all areas. Job stress was the most affected by economic factor, personal relations factor and work environment factor. Job satisfaction was most affected by salary factor, supervisor factor and colleague factor.