공동주택 거주자의 불만요인에 관한 실증분석

Empirical Analysis on the Dissatisfaction Factor of an Apartment Housing Residents: Focused on Nowon-Gu, Seoul

Together with the accelerated growth in national economy in the past, concentration phenomena of city populations has begun to actualize a burgeoning need for housing according to the principles of supply and demand, and has cultivated a supplier oriented marketplace. Suppliers started to build highly concentrated apartments to accommodate the flourishing population, which resulted in the aforementioned supply oriented housing environments as opposed to a market acclimated to the predilection of the consumer. However, as the housing market approached its oversupply level, the market vacillated to a consumer oriented market. In direct contrast with the previous supply oriented market, customers in the oversupplied environment possess increased income levels and a greatly aggrandized quality of life, unlike the under-supplied environment, dissatisfaction with the supply oriented apartments were myriad. Gradually these complaints have accumulated to egregious proportions. Living environments in apartment housing are not improving in response to the demand of the consumers, provoking various social complications. So far, in contrast to the number of studies on satisfaction with apartment housing decisions, there are remarkably few studies pertaining to the levels of dissatisfaction in these same areas. Thus, the purpose of this study is to analyze complaint factors of apartment housing and providing basic data for improving the quality of housing environments.