The Study on Relationship between Satisfaction with FLEXIBLE-WORK Arrangement, Job Satisfaction and Decision Making

Purpose: The primary purpose of this study is to quantitatively analyze the relationship between civil servants satisfaction with flexible-work arrangement and their job satisfaction. In addition, another goal of this study is to verify the moderating effect of decision-making on the relationship between satisfaction with flexible-work system and job satisfaction. By doing so, this study is highly anticipated not only to contribute to the development of Korea’s quantitative research on flexible-work system, but also to provide implications for enhancing the effects of flexible-work arrangement from a practical point of view. Method: To verify the hypotheses of this study, the 2020 Public Employee Perception Survey data provided by the Korea Institute of Public Administration(KIPA) was used. The subjects of this survey are public officials from the central administrative agencies and metropolitan local governments. Variables included in the analysis model of this study include job satisfaction(dependent variable), satisfaction with flexible-work arrange-ment(independent variable), decision-making(control variable), gender, age, marital status, educational back-ground, and position(control variable). Statistical analysis was performed to verify the moderating effect by vali-dating the hypotheses through regression analysis. Results: As a result of the statistical analysis, civil servants with a higher level of satisfaction with their flexible-work arrangement were found to have a higher job satisfaction than their counterpart. Moreover, hypothesis test-ing on the moderating effect of decision-making on the relationship between satisfaction with flexible-work ar-rangement and job satisfaction verified a partial moderating effect of decision-making. In addition, older civil servants and married civil servants tend to have higher job satisfaction than each of their corresponding counter-parts. Conclusion: In order to overcome the limitations of quantitative studies conducted on flexible-work arrange-ment in Korea, this study analyzed the quantitative relationship between satisfaction with flexible-work system and job satisfaction and confirmed a positive relationship between the two variables. In addition, the moderating effect of decision-making on the positive influential relationship between satisfaction with flexible-work arrange-ment and job satisfaction were verified. It suggests that in order to further strengthen the positive relationship between satisfaction with flexible-work system and job satisfaction, efforts need to be made to enhance the fair-ness and transparency of decision-making process within organizations.