디지털기술을 활용한 OECD 정부혁신 사례 비교와 차세대 재정정보화에 대한 시사점

OECD Government Innovation Using Digital Technology and Implications for Next Generation Fiscal Informatization

(Purpose) It is necessary to understand how government innovation is led by digital technologies. The government is no exception from the ripple effects of the 4th Industrial Revolution. This article analyzes best OECD government innovation cases using digital technologies to solve a problem in new ways and draws implications for the information service innovation strategy promoted by the Korean government. (Design/methodology/approach) Drawing on a range of data from OECD countries’ government reports and websites, this study analyzes five best practices regarding awareness of cases, relevance to South Korea’s government innovation, and applicability of comparative analysis framework. The comparison categories are an overview of the case, recognizing the problem, how each case changes things, how they use new digital technology, innovators, and methods. (Findings) The study finds some interesting points from the comparison, five selected cases of government innovation: 1. A dedicated team of about a dozen people internally spearheaded the innovation within a government organization. 2. Among the best examples of OECD government innovation, it was hard to find a dramatic success in service innovation using artificial intelligence. 3. Agile methods are preferred for project management in an environment where teams and processes work poorly established. 4. To improve the convenience of work processes and public services in the fiscal information system, various digital technology needs to and introduced into links with financial institutions and other public institutions. (Research implications or Originality) This article may provide implications for future discussions on government innovation using 4th Industrial Revolution technology. This research provides theoretical and practical help to policy sites such as next-generation fiscal system projects.