Confirmatory Factor Analysis of TQM Implementation Constructs: Evidence from Nepalese Manufacturing Industries

Total Quality Management (TQM) is deliberate as an important management philosophy, which has provisions to support the organization to get satisfied customers. The precise implementation of TQM only can enhance success of any organization. There exists extensive research which use diverse key constructs of TQM implementation. The purpose of this study is to identify and make confirmation of key factors of TQM implementation. This study identifies nine key factors of TQM implementation from the extent literature which can help industry to achieve business excellence. The those nine TQM implementation key factors were Top management commitment & involvement, Policy deployment, process control and improvement, Research and development, training and education, maintaining suppliers’ empowerment and relationship, customer relationship, employee empowerment and involvement, evaluation and assessment, whereas these key factors again confirmed by assigning the items within the factors with the help of confirmatory factor analysis (CFA).