공공조직 조직성과의 결정요인에 관한 연구

The Determinants of Organizational Performance of Public Organizations: Focusing on Digital Transformation Levels and Smart Work

(Purpose) The purpose of this study is to examine the effects of digital transformation and smart work level of public organizations on organizational performance. (Design/methodology/approach) Multiple regression analysis is performed using data from the ‘2018 Public Service Life Survey’. (Findings) The sense of belonging and the value consistency constituting organizational commitment positively influence organizational financial performance, continuous growth of organizational performance, and improvement of the quality of organizational performance. The degree of the achievement of expected performance, the responsibility completion, and the achievement of actual performance also positively influence the organizational performance. The provision of human and information resources affects the financial performance of the organization. The video conferencing positively affects the financial performance, the growth of the organizational performance, and the improvement of the quality of the organizational performance. The mobile e-payment system affects the organizational performance. (Research implications or Originality) The provision of information or IT facilities for digital transformation is important for organizational performance. The support of the smart work for facilitating the interaction between organizational members is essential. Governmental support for organizational performance is essential for the enhancement of financial performance. Providing incentives for individual work performance is important for organizational commitment.